Shipping policy
Shipping Policy
Order Processing
Orders are typically prepared for shipment within 3–5 business days after your order is placed.
Business days do not include weekends or holidays.
Please note that processing time is separate from shipping/transit time. Shipping time begins once your package has been handed over to the carrier.
Shipping Costs
Shipping costs are paid by the customer and will be calculated or displayed at checkout based on the shipping options available for your order.
Tracking
When tracking is available, you will receive tracking information after your order ships.
Once a package has been accepted by the shipping carrier, carrier delays may be outside of Golden Wish Scoops’ control.
Shipping Address
Please carefully review your shipping address before submitting your order.
If you notice an error after placing your order, contact us as soon as possible at goldenwishscoops@gmail.com.
We cannot guarantee that an address can be changed once an order has entered processing or has shipped.
Questions About Your Order
If you have questions about the shipping status of your order, please contact us at goldenwishscoops@gmail.com.