FAQ

Frequently Asked Questions

What is a mystery scoop?

A mystery scoop is a surprise assortment of fun items selected from our available inventory. Exact items are not guaranteed.

How many items are included?

Each Mini Scoop includes 20 items. Each regular Golden Wish Scoop includes 25 items.

Do Mini Scoops include a wheel spin?

No. Mini Scoops are our lower-priced mystery option and do not include prize wheel spins.

Can I request a theme or colors?

Yes! Use the “Tell Us Your Wish” box on the product page to share preferred themes, favorite colors, whether the scoop is for a child or adult, age if applicable, and anything they especially love. We’ll do our best to match your request based on available inventory, but specific items are not guaranteed.

What can I win on the wheel?

Premium, Big Bag, Cup, Plushie, or Blanket.

Can my order be filmed for TikTok?

Yes! Add the TikTok Order Video Add-On to request that your actual order be filmed for Golden Wish Scoops TikTok content.

Do you accept returns?

Mystery purchases are final sale. If your order arrives damaged, defective, missing items, or incorrect, contact goldenwishscoops@gmail.com so we can review the issue.

Is shipping included?

Shipping is paid by the customer and calculated separately.