Refund policy

Refund & Final Sale Policy

Mystery Scoop Sales

Because Golden Wish Scoops products are mystery and curated surprise purchases, all mystery scoop purchases are final sale.

We do not accept returns or exchanges based on item preference, theme variation, color variation, or because you received an item you would not have personally selected.

Your “Tell Us Your Wish” request helps us curate your order based on the preferences you provide and our available inventory. Specific items, characters, colors, brands, themes, or exact matches are not guaranteed. Part of the Golden Wish Scoops experience is the surprise!

Damaged, Defective, Missing, or Incorrect Items

If your order arrives with a damaged or defective item, an item is missing, or you receive an incorrect order, please contact us at goldenwishscoops@gmail.com with your order information and details about the issue.

We will review the situation and work with you on an appropriate resolution when applicable.

Order Changes & Cancellations

If you need to request a change or cancellation, please contact us as soon as possible at goldenwishscoops@gmail.com.

Because orders may begin processing quickly, we cannot guarantee that changes or cancellations can be made after an order has been placed.